The Motorcycle Taxi Technical Working Group (MC Taxi TWG) has imposed
sanctions on Grab-Move It, the Grab-operated motorcycle taxi platform,
for repeatedly violating government-imposed fleet limits and failing to
comply with mandatory reporting rules under the motorcycle taxi pilot
study.
In a formal order, the TWG directed Grab-Move It to
rightsize its fleet to what has been allocated to them by the government
and stop operations in areas where they have not been granted authority
to operate, such as Cebu and Cagayan de Oro.
Grab-Move It has
also been directed to fully comply with reportorial requirements on
activation, deactivation, and reactivation of riders.
The
sanction stemmed from a December 2024 Show Cause Order, where motorcycle
taxi companies have been asked to explain allegations of breaching its
rider allocations.
Records submitted to the TWG confirm that
Grab-Move It was allowed 6,836 motorcycle taxi units by the government,
but it was discovered that it operates with at least 14,662 riders— more
than double its allowed number, and deemed “colorum” units against the
law.
Grab-Move It was also found to have failed to report rider
status changes, a key compliance requirement. The company did not refute
this lapse in its response.
The TWG noted that these violations
resulted in thousands of unauthorized motorcycle taxis on the road,
raising concerns over safety, transparency, and regulatory oversight.
The
company was likewise ordered to halt operations in Cebu and Cagayan de
Oro, where it was operating without any approval or allocation from the
TWG.
The Motorcycle Taxi TWG warned Grab-Move It that failure to
comply with the directives will lead to further regulatory measures,
including suspension of its authority to operate.
Aside from its
failure to follow regulatory procedures, Grab-Move It has been
criticized over a series of accidents and viral complaints involving
reckless rider behavior, putting their onboarding practices and
enforcement of safety standards in question.
Sen. Raffy Tulfo,
chairperson of the Senate Committee on Public Services, also called the
attention of Grab for the policy requiring drivers to shoulder the 20%
fare discounts granted to students, senior citizens, and Persons with
Disabilities (PWDs).
The Philippine Competition Commission (PCC)
revealed during a Senate probe that Grab has already been fined millions
of pesos for fare-related violations.
Since 2018, Grab has been
penalized with fines amounting to ₱86.7 million, including ₱16.15
million for fare standards violations and driver cancellations.
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